Reservations and Communications Agent
Date posted: 14 Dec 2017
Applications close: 30 Jan 2018

Millennium Hotels and Resorts is one of New Zealand's largest hotel operators and part of a rapidly expanding international network of hotels. This company has the ability to offer a dynamic career path for those who prove themselves through commitment, talent and results.



Auckland's newest lifestyle hotel, M Social has its debut in September 2017. Undeniably, the best location in Auckland CBD the new hotel has been designed to maximize social synergies for those who live, work and play nearby.  M Social Auckland caters to a mind-set and not a particular age group.  It is a unique experience for the style conscious modern traveler with a dynamic design to provide a seamless transition from business to pleasure. 

About the role

We are on the search for an enthusiastic, dedicated, professional and talented Reservations and Communications elite to join the team in a Fulltime position. We at MSocial want to employ personality matched with experience.

Responsibilities:

  • Communication with internal and external clients
  • Identify opportunities to ensure revenue is maximised via multiple booking channels
  • Ensure revenue strategies for the hotel are optimised leading to yield and occupancy maximisation
  • Prepare and update various key revenue and tracking reports
  • Availability to work on a seven day a week rotating roster

Benefits

  • Career development and nationally accredited training opportunities
  • Discounted hotel rates both nationwide and regionally
  • Attractive rosters and remuneration offered

Skills & Experience

  • Excellent written and verbal communication skills
  • Outstanding customer service skills
  • Friendly welcoming manner
  • Strong organisational and time management skills
  • Attention to detail
  • Minimum of 12 months experience in a Front Office role in a 4/5 star Hotel environment
  • Experience with Opera Hotel management systems
  • Local knowledge about Auckland CBD is preferable

 *Please note that this positions requires someone with a New Zealand work visa valid for at least 6 months*

This is a fantastic opportunity to make your mark on a brand new hotel restaurant.

Send through proof that you have what it takes by applying via the 'Submit now' button.

Now is your chance to be part of this new lifestyle hotel, bringing the concept to life.




Contact information:
Name: Maddi Palmer
Job Title: Recruitment & HR Coordinator
Property: MSocial Auckland
Email nzhr@millenniumhotels.co.nz
Website: https://www.millenniumhotels.com/en/auckland/m-social-auckland/