The Role

See below the vacancy and the responsibilities as well as the key skills required for the role.



Hotel Receptionist (Ref:GMA)

Auckland City, New Zealand

Reference: 5576537

Permanent contract

30 hours per week

Front Desk. Reception. Officer in Charge of First Impressions? Whatever your title, this could be your moment.

We are Grand Millennium Auckland. Together with Millennium and Kingsgate Hotels, we are one of New Zealand's largest hotel operators and part of an expanding international network of hotels. We are known for creating memorable guest experiences that start from the moment our guests walk through the door. As travellers reignite their passion to explore this region, we need a polished professional with a wide smile to welcome them back.

That's where you come in.

Here's what you can expect when you join our team:

  • Career development and nationally accredited training opportunities
  • Discounted hotel rates nationwide
  • Meals on duty

In this role you will check guests in an out, allocate rooms, promote hotel facilities and handle daily cashiering. Resolving billing queries and guest complaints is also part of the job, so we are looking for someone with poise who can remain professional under pressure.

If you have worked in a 4+ star hotel front desk role before and know Opera, that would be a distinct advantage. However, we will welcome your application if you have other reception experience and believe you have what it takes to create an outstanding guest moment. It's important you are fluent in English and love interacting with customers as much as you enjoy efficiently managing their experience.

We're looking forward to getting NZ's best hospitality employees back to work and creating the next generation of hotel professionals. We will look after you with regular shifts, a friendly team and the prestige of being part of one of NZ's leading hotel brands.

If you're ready for the next step in your career in a relaxed and sophisticated environment, apply now.

Please note: Grand Millennium Auckland is currently operating as a managed isolation facility. All employees are required to undergo the COVID-19 vaccination programme.


Applications Close: 15 Aug 2021



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