The Role

See below the vacancy and the responsibilities as well as the key skills required for the role.



Night Receptionist (Ref: GMA)

Auckland City, New Zealand

Reference: 5796977

Exciting opportunity to join the Front Office Team

One of New Zealand's Largest hotel operators

Full time permanent position

About the company

Millennium, Copthorne and Kingsgate Hotels are one of New Zealand's largest hotel operators and part of an expanding international network of hotels. We pride ourselves on offering an outstanding service experience at each of our 20 hotels for business and leisure guests alike.

About the role

Grand Millennium Auckland has an excellent opportunity for an enthusiastic Night Receptionist to join the existing Front Office Team in a full-time capacity.

Responsibilities

  • Working over-night shift
  • Welcoming guests
  • Checking in and checking out guests
  • Allocation of rooms
  • Up-selling hotel facilities and executive rooms
  • Answering internal and external phone calls
  • Resolving billing queries and guest complaints
  • Amending reservations
  • Daily cashiering and other general Front Desk duties

Benefits

  • Career development and nationally accredited training opportunities
  • Discounted hotel rates nationwide
  • Meals on duty
  • Uniform

Skills & Experience

  • Proven experience in a similar role within Front Office
  • Excellent English and customer service skills
  • Friendly welcoming manner
  • Strong organisational and time management skills
  • Attention to detail
  • Experience with Opera is an advantage

Grand Millennium Hotel Auckland is currently operating as a managed isolation facility. All employees are required to receive the Covid-19 vaccination, and undergo twice weekly Covid-19 swab testing.




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