About the company

Millennium, Copthorne and Kingsgate Hotels is one of New Zealand's largest hotel operators and part of an expanding international network of hotels. We pride ourselves on offering an outstanding service experience at each of our hotels for business and leisure guests alike.

About the role

The Grand Millennium Auckland have an excellent opportunity for a professional and enthusiastic individual to join the Conference and Events Team in the role of Conference Coordinator. The successful candidate will provide assistance to the Conference and Events Manager by handling conference enquiries and effectively promoting conference facilities.

Key Responsibilities:

• Effectively promoting the hotel's meeting facilities and building a solid client base
• Ensure that accurate information is communicated to the wider hotel team, and guest requirements are actioned accordingly
• Assist in leading the department and operations team to provide memorable guest experiences
• Effective and timely communication and reporting to clients and team members alike
• Provide ongoing train and development to team members
• Ensure client expectations are not only met but exceeded, when required ensure any problems/complaints are resolved efficiently and to a high standard

Benefits:

• Career development and nationally accredited training opportunities
• Amazing discounts on hotel rates nationwide
• Discounted car parking
• Meals on duty

Key Skills and Experience:

• Proven experience in a similar role within food and beverage, conferencing and banquets
• Strong Customer Service Skills and excellent communication
• Strong organizational and time management skills
• Experience in using Opera Hotel software
• Engaging personality and professional approach in all aspect
• Being prepared to work flexible 40 hour weeks including weekends on occasions and additional hours assisting operations when required